Refund Policy

Digital Products

All products sold by Seido Trading — including the Seido Indicator and Price Action Mastery course — are digital products delivered electronically. Because access is granted immediately upon purchase, we generally do not offer refunds once delivery has occurred.

Your Rights Under Australian Consumer Law

This policy does not exclude or limit your rights under the Australian Consumer Law (ACL). Under the ACL, you are entitled to a remedy if a product:

• Does not do what we said it would
• Is significantly different from its description
• Is not of acceptable quality

If a major failure occurs, you may choose a refund, replacement, or other remedy as applicable. If the failure is minor, we will remedy it by repair or replacement within a reasonable timeframe.

How to Request a Remedy

To request a refund or remedy, please contact us at info@seidotrading.com with the following:

• Your full name
• Order number or confirmation email
• A description of the issue

We will respond within 3 business days and work with you to resolve the matter.

Change of Mind

We do not offer refunds for change of mind on digital products. Please review all product descriptions carefully before purchasing. If you have questions before buying, contact us at info@seidotrading.com — we're happy to help.

TradingView Access Issues

If you purchased the Seido Indicator and have not received access within 24 hours, please check that the TradingView username provided at checkout is correct and contact us at info@seidotrading.com. Delivery failure due to an incorrect username provided by the customer does not constitute grounds for a refund, but we will work with you to resolve access where possible.

Contact

For all refund and remedy enquiries:
info@seidotrading.com